Terms of Service
Last updated: November 9, 2026
These terms govern the use of the KurAI platform and this website, provided by KurAI (Gral. Holley 2313, Providencia, Santiago, Chile). By creating an account or using KurAI you accept these terms. If you accept them on behalf of a company, you represent that you can bind it. If your company signed a contract with KurAI, that contract prevails over these terms.
The service
KurAI is a platform that connects your company’s systems (email, ERP, spreadsheets, WhatsApp, APIs and others), organizes information into tables and reports, and runs processes with AI Workers. It includes apps, alerts, proprietary models and the support agreed with your company.
Your account
You are responsible for your account information, for keeping your access secure and for what happens with it. Each company’s administrators control who gets in and what each person can see and do.
Plans and payments
Prices, terms and payment conditions are those of the proposal or contract agreed with your company. Unless the law or the contract says otherwise, payments are non-refundable.
Acceptable use
When using KurAI you agree to:
- Connect and upload only information and systems your company has the right to use.
- Not use KurAI for illegal activities, to infringe the rights of others or to send unsolicited communications.
- Not attempt to access systems or data without permission, or the information of other companies.
- Not copy, resell or reverse engineer the service.
Your information
The information your company uploads or connects, and the results KurAI produces from it, belong to your company. You give us permission to process it only to provide the service, as described in the Privacy Policy.
AI-generated results
Extractions, classifications, reports and AI Worker actions are generated automatically and may contain errors. Your company decides which processes require human review before important decisions are made.
Ownership of KurAI
KurAI, its software, brand and design are owned by KurAI. These terms give you no rights over them beyond using the service.
Availability and changes
We work to keep KurAI available at all times, but there may be interruptions for maintenance or causes beyond our control. We may improve or change features; if a change affects you significantly, we will let you know.
Liability
To the extent permitted by law, KurAI is not liable for indirect damages or lost profits, and its total liability for any claim is limited to what your company paid for KurAI in the previous 12 months.
Termination
Your company may end the service as agreed. We may suspend or close accounts that breach these terms. On termination, data is deleted as described in the Privacy Policy.
Governing law
These terms are governed by the laws of Chile. Any dispute will be submitted to the courts of Santiago, unless the law of your country grants you another right.
Contact
KurAI · Gral. Holley 2313, Providencia, Santiago, Chile · [email protected]